Reviews (814)

Staff are understanding

December 6, 2022
No issues with the wait and no hassle getting appointments. All the staff are understanding with no complaints.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Lovely healthcare professionals

December 6, 2022
Long wait for prescriptions can take an hour. The staff individually, nurses and the healthcare professionals, are all lovely. I can also get appointments quite quickly.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

They're great

December 6, 2022
They've been great. Straight forward communication and let us know about appointments.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Nice interactions

December 6, 2022
Pretty decent, nice interactions with their patients.
Suhail

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good communication

December 6, 2022
It's a really good hospital. Good communication, more compassion towards the fact that they are children. We always get reports after the appointment. The people we see explain things in simple terms so you don't have to google them when you get home.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Everybody is nice to me

December 6, 2022
Doctors are kind of nice. I've been lots of times and the lady done some drawing with me.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Received appointment quickly

December 6, 2022
Here for blood test and received the appointment quite quickly with no issues at Birmingham Children's Hospital. Overall good services in Birmingham.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

No issues overall

December 6, 2022
Here for 10 year check with the ENT department, no issues overall though there had been a long wait for the referral which has been around a year. It's better now in comparison to before, where I had to wait 5 hours for ENT and then was told to go home. The wait is now 10 - 20 minutes.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

No issues

December 6, 2022
I've had no issues at all using the hospital. All is well for my children.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good

December 6, 2022
It's quiet. We've never waited that long. She's always had a good time coming here.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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