Prolonged wait in A&E
I attempted to have my daughter seen at BCH A&E on two occasions, Saturday and Monday. We were attending because she needed an X-ray for suspected broken finger. She was triaged and it was agreed she needed X-ray but wouldn’t be sent to X-ray without seeing doctor. We waited for two hours on the Saturday only to be told (with no apology and rather aggressively) that it would be a further five hour wait ‘at least’. Assuming this was an exceptionally busy day I elected to strap her finger and return on Monday morning. I was shocked to be informed that they were still predicting a 5 hour wait at minimum. I have no problem waiting for such services but feel the triage system for hospital is old fashioned and needs to have less time consuming pathways. We elected to attend a different A&E at city hospital where we were triaged and send straight to X-ray, saw a doctor and returned home within one hour.