Birmingham Childrens Hospital
Feedback Rating
Based on 1416 reviews
Reviews (1416)
Over all a good service
July 21, 2023
Son has been coming since birth, he had club feet initially. He's seen around 10 different consultants. The experience of coming here has been up and down, the communication is getting better, nice to be back seen in person than on the phone. Had two appointments today and each department is separate and do not talk to each other. The play centre is not available to outpatients. He is well looked after and the staff are great, overall a very good service.
Nurse didn't see ADHD as an illness
July 21, 2023
My son has been coming since 2 weeks old but today I've come with my middle child from a referral sent from the GP for a dietary condition resulting from autism, which we've waited 8 months for. One instance, the nurse was not understanding terminology and was not seeing ADHD as not an illness.
Miscommunication between everyone
July 21, 2023
Children’s hospital discharged son during Covid. Even through still needed the services. Miscommunication between everyone and then have had to be referred again.
3 to 5 hours wait
Accident and emergency services
July 17, 2023
A&E, long times to wait 3 to 5 hours. I feel like it could be better. They could let me know what is going on and how long we will end up waiting.
Good staff
July 11, 2023
Good staff they talk and they are friendly and kind.
Helpful hospital
July 6, 2023
My great-grandson was born with a cleft on his throat. Had a tracheostomy in June and just started eating and this isn't a problem. The school is trying to get funding for training to help staff be able to change his trach. School are fighting this and seeing MP soon to discuss it further.
Long waits of 9 to 10 hours
Accident and emergency services
July 5, 2023
Long waits of 9 to 10 hours because I can’t get appointments at GP..
The staff has been reassuring and helpful
July 5, 2023
We did wait a while but they checked on him and helped get his temperature under control. The staff has been reassuring and helpful.
Waiting for bloods in very long queue
July 5, 2023
It took 20 minutes for consultant to complete the review but since 2 hours waiting for bloods in very long queue.
Staff and facilities are excellent
July 5, 2023
4 stars in general as the staff and facilities are excellent. 1 star for long waiting time for bloods. We were seen on time by consultant but waiting since last 2 hours for bloods.
