Birmingham Childrens Hospital

We booked an appointment for 3pm then when we got here it was a ticketed service so we had to wait long when we could have come ages ago. The parking is not cheap we paid £6 for two hours on road side.

All of the dealings with Cleft team has been amazing. The staff has been accessible and brilliant. Best thing is MDT & all professionals are joined up. Its just nice was worried about daughter, got daughter for an early appointment for 3 years check. Feeling lucky and they are amazing. For hospital stays they looked after little person and helped parents to get through it as well. BCH is fantastic but don’t have enough food places.

I am here for my son’s appointment. Care transferred to BCH. Been coming past 4 years. We know Birmingham quite well. I think they’re fantastic. I’ve never left appointments thinking questions haven’t been answered.

I feel okay with it, like a train ride. Explain things in a way I understand.

Always brilliant, very quick not having to wait. Good at communication about appointments.

Outstanding – 2nd appointment since December.

Couple of times had operation here. Had overnight stay – absolutely fine. Staff accommodating . Staff really nice, have been really lovely.

Very good service.

They're really good. Waiting times are really short. Good interactions, never been bad with the kids.

It was fine, it was brilliant. I got there and we were seen in 10 minutes, I seen the doctor and had a x-ray and then I went home. It was a good experience.