Reviews (1416)

Outstanding treatment

April 13, 2023
First referral from Coventry hospital for broken hip at BCH. Outstanding treatment for daughter 10 years old. Visit today is check-up.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

They make her relaxed

April 13, 2023
Coming since 4 months. Parking is worst. Very good experience as we come from Wythall. Best experience with staff especially blood testing as child has anxiety about this, but they make her relaxed.
M McCarthy

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Excellent treatment and follow up

April 13, 2023
My 2 years old daughter who was born at Women’s hospital had a (NWS) surgery at 3 days and had weeks stay there. Excellent treatment and follow up. Even though NHS is under staffed and under pressure but the service given in circumstances is wonderful.
Jack Usher

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

No issues all good

April 13, 2023
Referred from Coventry hospital after a horse riding accident. Very quick referral process. No issues all good, communication been good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Communicate well about appointments

April 13, 2023
Very good, been here few times. Communicate well about appointments.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Really good

Oncology
April 13, 2023
Really good, on oncology ward for 5 months. Mum stayed around and was able to stay on ward on son’s bad days. Really nice staff and they let me know what was happening.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Doctors are kind

April 13, 2023
It’s nice and it’s got lots of colours and the doctors are kind.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Hospital been really good.

April 13, 2023
Been coming since son was 1. Really nice never had any problems, better than our own hospital. Come for audiology appointment. Hospital been really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

We waited a few months

April 13, 2023
Good, Plastics and constructive, we waited a few months for the appointment but they are been good so far. They let me know what is happening with my daughters care.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

I really struggled

April 13, 2023
Had some bad experiences in the past with appointments. Had a surgery last year, they told us to be here at 7am. Because son’s needs aren’t serious as some others, we were left all day and my son ended up having a meltdown. I really struggled.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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