Reviews (236)

No longer a walk in

July 9, 2025
I came in thinking I could get a walk in appointment not knowing they no longer offered the service. I was told to call 111 with any issues and they would get me in. Bit frustrating it's no longer a walk in.
Anonymous

Very good

July 9, 2025
Very good and very patient. I wasn't made to feel in the way when I was late getting there. They send text reminders which is helpful. They are gentle and the staff see how you are which goes a long way. They educate you to do as much as you can to maintain your dental care.
Anonymous

Happy with the treatment

July 9, 2025
It was fine and the student was okay. Happy with the treatment.
Anonymous

Everything has been cool

July 9, 2025
We came firstly for x-ray and pre-op. They said they would only be removing two now thankfully instead of the 5 they said originally. They said it would only take 30 minutes. Going through pre-op was loud and you couldn't hear properly so there needs a quieter room when coming for the op. Everything has been cool and the parking cost isn't too bad if your there as a patient.
Anonymous

Very good and quick

July 9, 2025
I came this morning and saw the dentist after an hour of waiting for results. The service has been quick and the communication is very good.
Anonymous

All good so far

July 9, 2025
It was easy to check in and easy to find. They have been brilliant. I was in agony. They offered an x-ray and will see what's next after the results. All good so far.
Anonymous

Amazing service

July 9, 2025
Great, it's been amazing. It's quick here I must admit. The coffee is cheap as well. Bacon bap and a coffee for 3 quid, brilliant. Service has been very quick and thorough.
Anonymous

Everything has been good

July 9, 2025
I had an x-ray at 10am and told them what the issue was. Everything has been good so far and I only waited half an hour.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for your feedback about Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

A wait but no problems

July 8, 2025
111 booked me an appointment for 9am and I waited here for 8 hours. They did most of the treatment there and then. I had no problems here.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for telling us about your experience at Birmingham Dental Hospital, and we're pleased it was positive, despite the long wait you had. Your feedback is really appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Couldn’t fault them, amazing staff!

unknown
July 6, 2025
I attended the dental hospital after calling 111 with severe tooth pain. I had already been to the emergency dentist at Scott arms. I Think they may have made the problem worse. I was crying in pain.
Anyway, long story short, I waited around 1.5 hours to be seen. By the time I was seen I was in even more pain and crying, the dentist was amazing, she could see how bad I was and even managed to get me into x-ray ahead of the queue. I was told I had a severe abscess. The infection had started to spread to my nose and tongue etc
The staff drained it and gave me antibiotics. Then booked me in the following day for a check up. Within hours I felt much better.
The next day I had the tooth removed. The staff were all so kind, caring and more importantly extremely knowledgeable. If I ever have any issues again I won’t hesitate to go there.
Thanks so much to the staff that treated me.
Jodie

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital, and we're so pleased it was positive in spite of the pain you were in. Your feedback is really appreciated and will be shared with staff.

Patient Experience Team


Provider responded

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Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

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