Didn't bother to call me for a phone appointment
I had a phone appointment which I took some time off of work for. When the appointment time came nobody rang me and after ten mins of waiting I ring the helpline only to be told that the practitioner was with someone else. I understand busy periods however if somebody is committing to improving or seeking help for their mental health and well being I'd assume the practioners would have the decency to actually keep to appointments. It's really dissapointing especially when they can only offer another appointment two weeks from now.