Birmingham NHS Walk-in centre

The dental service provided here is great. Great staff.

I had an ear infection and they were great. Very good staff. They gave me drops and sorted me out quickly when I couldn't get in with the GP.

I had a bad back pain then my GP was in Coventry due to a move to Birmingham recently. I called my GP in Coventry but they had no appointments. I went to the walk in at Boots. The nurse called me in, checked me and gave me some cream. She wrote what tablets to get on a small piece of paper to purchase over the counter. I wanted my GP records updated to be shown to the Home Office but they aren't entered into my GP records.

It's a very long wait. I waited for two and a half hours when I cut my hand and they didn't take me in. I ended up going back to Essex and being hospitalised because I lost a lot of blood and they refused to see me after the wait.

I went there once and I waited a while but they were good. I had done something to my hand and the service was helpful and accessible.

They don't have any doctors, just nurses. I had digestive issues so it was recommended I go to the walk in. They were not that helpful, they just write things down on a piece of paper for you to buy over the counter. They don't spend much time on you they just ask a few questions and then recommend what you can buy over the counter. They also don't log that I have visited the service. So when I visited my GP they had no record on the system.

Very good. I just go in there and they'll give me medicine if I need it. It's good if I can't see the GP and they give good advice.