Bloomsbury Health Centre

It's difficult for me to get appointments, I don't have internet access to book online. I always ring the receptionist and they will triage me first before giving me an appointment which can take a week or two.

The services are good, easy to get appointments and you can walk in to book an appointment. Communication is good. They are very polite and helpful.

Very happy and satisfied with the service delivery.

They said they would send on notes to the new surgery which they did. I had to change as we moved area and were no longer in their area. They lost my children's notes though and I don't know what has happened to them which is worrying.

Receptionists are helpful but to book an appointment is quite hard. I don't like telling the receptionists what I need an appointment for.

Very good, good appointments, good doctors. No issues with them at all.

Very good GP if you are able to see him. It's very difficult to get appointments and see your own GP.

I have been using this place for 8 years. There is always a different doctor. Which means I have to explain everything from the beginning. Recently I was waiting for my daughters appointment in the same place. I went there and filled everything in. I gave my preferred time slot but they didn't even call me back. I am not happy about that. The receptionists are okay. The waiting is long too as every time I have to wait at least 30 minutes. I have never had an appointment cancelled though which is good.

I've been using the surgery for 8 years. Every time I go there are different doctors. I then have to repeat my medical history every single time. I get different medicines each time because of these doctors always changing. The receptionists are no good. They aren't polite. They state its an online appointment system, which I am okay with but some of my friends are struggling. Sometimes they even cancel my appointments

I have been using them for 10 years. I used to call them and book appointments. Now I have to do it all online. I'm not happy about that. It takes too much time when you could just call and explain instead. When I fill in the online form they call me back and give me an appointment for either the same day or the next day. I am not happy about the attitude of the receptionists. They don't give you enough information or proper answers. The doctors are okay. They listen to my problems.