Boots Pharmacy - High Street Kings Heath

I use the NHS app to request medication and they get it ready and dispense it quickly. No problems.

Told me GP had not sent script checked on spine’ no it’s not there “ check with your GP was sent same day written- go back “ oh it’s here shall I get it delivered so you don’t waste your journey ok I said when delivery will give two hour window for delivery - gets a text saying it will be delivered between 10am and 5 pm !!! That’s not a two hour window fgs

Two day later still no update where meds are for an urgent matter. Didn’t even have it released for another chemist to take over. They are not knowledgeable about laws regarding medical needs as a prescriber yet store manager did with no medical training. Ridiculous

Boots has gone down hill this will be the last time I use them after 15 years ,not good for business

Poor mannerism waited for prescription no call

Have been calling all day to request a prescription be delivered to elderly relative. No answer.

Receive my medication in blister packs. I have never had a problem, I find the staff really helpful. If there is part of the medication I don't require they listen and do not supply thus preventing a build up of unwanted medication. Extremely satisfied with the service.

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