Boots Pharmacy - Kingstanding Road

Brilliant. I can't fault them. In the last 7/8 years only once have they not have medication and it came the following day. I also go for my flu jab and they're really good. Arranged quickly and got me in quickly too.

This is my local pharmacy and I go here regularly. Was waiting in the queue as there was someone ahead of me. The gentleman on the counter barked at us to come forward, I told him that I thought the woman at the counter was being served. I spent close to £80 on baby and toddler food, nappies e.t.c Presented him with my Boots Advantage card. Not only did he not offer me any bags (thankfully I had my own.) But he also refused to give me my advantage card in my hand, he just left it on the counter. I had to ask him where he put it as I couldn’t see it, only then did he pick it up hand it to me. Didn’t say goodbye or anything. He looked extremely furious. I told him thank you packed all of my things away and even said goodbye. Really bad customer service.

This is the closest Boots to me, as an advantage Boots card holder, a mother with young children and someone who lives in the community. My family and I have no choice but to regularly go here but; this is the worse experience I have ever had from Boots. Completely unprofessional.

The staff at boots Chemist in Kingstanding circle are always. Very helpful .

They have given my prescription to someone else, refusing to even look instead accusing me of having it, dangerous someone else has been given mine, no other explanation

Being a pharmacy I thought they would be more sympathetic to a person in need/discomfort. I had been suffering a severe bout of cystitis and desperately needed the toilet, I was told their toilets are not for customers and was told there was a public toilet nearby or to try the library, the public toilet was broken and the library were also unhelpful. I was in severe discomfort and embarrassingly had to go in a bush as I couldn't wait any longer. I was very upset and will request that my prescription be changed from the store.