poor management no caring attitude.
Carers mostly really nice and caring. some practices questionable. Continually buying mom socks, pants etc as they keep going missing. Carers seem very busy and may not have enough time to really care. Home manager, shows no compassion when mom was pushed over, breaking hip. then fell 2 weeks later after being back for less than 12 hours. Never called us, to see how mom was doing, never came to see mom when she was lying in pain waiting for ambulance - twice. Her lack of caring and compassion is disgusting.