Poor
The home is decorated well but there are a lot of very poor and serious issues with it. They are understaffed and the standard of care seems to be quite low. Some of the staff of very caring but only a handful of them. My relative at times has not been washed and have had to come and do it myself. The food is disgusting, sloppy and poor in variety. The home is unsanitary, on making a cup of tea for my relative I noticed that the cutlery tray was filthy and this has been like that on more than one occasion. The floor my relative on smells absolutely disgusting near the toilets and kitchen units and have to breath shallow when near them to avoid smelling them.