Broadmeadow Health Centre

For the past 4 weeks I have tried to see a GP , suffered chronic backache and bladder infection. Still unable to and have now just handed a urine sample in for tests without being able to see GP. I could get serious kidney issues with this prolonged problem.

Luckily I'm currently healthy and don't use this surgery much but it's always been really difficult to get an appointment with reception staff and doctors who make you feel like you're wasting their time. (Nurse is amazing though, credit to the surgery) The surgery doesn't see minor injuries or do anything other than basic sexual health (i.e dosent fit implants/injections) and aren't very helpful when you ask where you can get these services done. Since Covid if you do need a face to face appointment I've had to go to a different surgery and I've currently been waiting 6+ weeks for smear results, and when I rang to see if they were on my file yet and if the receptionist could read me my results (as friends have family have successfully done after 4 weeks with other surgeries) I was simply told I have to wait and they couldn't even be bothered to put my name into a computer.
Prize Draw Data

Great service i did not have to wait and I was they for 10 minutes

Wait time to receive treatment is easy too long, but being prescribed medication was extremely helpful. In my experience some of the staff have been fantastic (usually nurses and therapist) but some of the doctors I have come into contact with (particularly at the meadow centre) have been abysmal - no tact, no compassion, no ability to speak English even.

Poor service. GP is quite rude and not reassuring. Never calls at the appointment slot you have booked, usually hours later.

Always get an appointment and get through on the phone. Receptionist are polite and helpful.
2 gps that offer a very personal service and get to know you well. Will always refer on for further investigations if needed.
Good follow up service. GPS will call you , even on Saturday.
Approachable and understanding gps.

The location of the center is in decent area. Beside the helpful staff.

Staff is very nice and super helpful. My doctor give follow up calls to see how I feel