Their email no longer works and not told anyone
We had to see various specialists and clinics due to various illnesses. Letters of diagnosis and changes in medication were being emailed to the GP Clinic but they told us they haven't received them. After a long conversation with the receptionist, she let it slipped that they don't have access to their emails. That explained why they haven't received any communication from the specialists/hospitals then doesnt it?. This could easily be fatal to certain patients whos medication has changed and need new prescription but the GP won't know that since they haven't seen the letter from the hosptial