Unbelievable, Terrible, NO Caring Staff ?
Obviously something DRASTIC has happened since the 5☆ Reviews in 2017/18/19. This facility is quite unbelievable, WITHOUT RETRACTION, the facility must take the unenviable Honour of being the worst that epitomises the words of "Care and Compassion" My Dear Mother was 'Released', FRIGHTENED, UNEASY, and covered in numerous BRUISES, which could not be explained...and She had only been in the Home for just over 5 weeks, awaiting an Assessment for Mental Incapacity. Needless to confirm the controlling Council Authority AND the CQC have been advised....WHAT ON THIS EARTH HAS HAPPENED IN THE LAST 24 Months !!!