Poor
Throughout COVID they were not allowing any routine check ups, that’s fine understand that. After trying them 3-4 times, each time they just said ‘we will let you know’. I trusted they would and stopped contacting them. They never made contact, I found out from Facebook they were doing routines again, so rang up to book. To be told they’ve removed me as a patient because I am overdue my routine check up, but I can go private if I like! 12 months, and 3-4 opportunities they had to tell me this information, but they chose not to, and have clearly hoped to get more Monday out of me instead.