I have complained to the CQC
The carers aren't staying for the full time to care for my mom. They are supposed to come for 30 minutes during the day and 45 minutes on the evening. They never come. I've complained to the CQC and not heard anything. When the cats away the mice will play. They need to provide mom with the care she needs. It worries me that she'll hurt herself because they're not providing the care.