Poor reception service (-1 star)
Tried making a blood test appointment as had a month of feeling lethargic. Receptionist blocked my request and asked unnecessary questions going back 2 years (start of covid). After causing an argument she said she would pass the blood test request to the Dr and I should phone back in 7 days. I phoned back today (i.e. 7 days later) and just met with the same person on reception. Extremely blunt and argumentative. Denying we had the conversation where she told me to call back in 7 days. I have been with the surgery about 40 years yet this person threatened to remove me from the surgery list and call the police if I came to the surgery. How can you get past very poor reception in order to actually have a meaningful conversation with someone???