Staff can be rude, lack of privacy
It is almost impossible to get an appointment and you can never see the same doctor. I do not like having to disclose my medical symptoms to a receptionist, and staff can be very rude and abrupt when I explain this. I just feel that its a complete lack of privacy expecting patients to divulge sensitive information to a receptionist over the telephone. Referral times can be slow and there is a lack of communication keeping patients updated.