Friendly staff - seen quickly
My friend had a fall. He got in touch with me and an ambulance came and took him to City Hospital. He was seen quickly by orthopaedics and was put in a neck brace and they said he could go home but he was being sick. The physiotherapist came to see him and said he wasn't well and organised for him to be moved to a ward. The staff in A&E didn't introduce themselves and were quickly in and out when they came to see him. On the ward he was moved to, the staff were really friendly, really good. However, my friend had a further diagnosis, and they told him thus when he was by himself, not when he had family around.