Not a pleasant experience
First port-of-call reception, Dermatology Department Sheldon block, most unwelcoming I arrived 20 minutes before my appointment, had to wait 15 minutes standing at reception until a member of staff appeared with a comment to myself there is a bell you know and your appointment isn't until 09:00 anyway!!! Nice service very professional just what you need when your ill. The rest of my appointment I received very good care, but I really feel that you need to sort out the first port of call/meet and greet part of your service so that patients are not made to feel like they are an inconvenience!!!