I went to A+E Ain the night for eye problem
I took my son to your hospital with a suspected acute glaucoma attack at approx 3;30 am on 5th September 14, we live in Acocks Green but because I knew you have an emergency eye clinic there which I thought was a 24 hour service, we went there rather than Heartlands. Only to find when we got there that it is closed overnight, we went to A+E expecting to be as big and busy at Heartlands to find it very very small, and after my son was seen by a triage nurse we wer told it would be a 2 and a half hour wait to see a doctor as they were covering the wards as well. I dont call that an acute emergency dept, as by this time after 5 hours my sons symptoms were wearing off anyway, we decided to leave and he is going to make an emergency appointment with his optician today, he left it as long as he could before seeking medical help anyway, but there is a strong family history of Glaucoma so he is a extreme risk anyway. and was advised by NHS direct to seek medical help as soon as possible. For a large acute hospital I find your dept pathetic.