Cofton Medical Centre

Really good, really pleased. Changed around a lot, used to struggle but now they accommodate and are quite understanding. They just changed and become a good service.

It took 5 days to get an appointment. Think she may have an illness but need to see a doctor to address it. Will see a GP face to face today and hopefully they will sort it and retest her. You get through to the receptionists who act like the doctors belong to them. I don't like having to explain myself to the receptionist either.

Before I got pregnant, I didn’t need appointment but during pregnancy they are been good. Today I called up and they gave me an appointment for tomorrow.

When I found out I was pregnant they prescribed me medication that could have caused me to miscarry. They have denied to prescribed aspirin 150 mg and I am still to meet the midwife.

They have been fine. Always get me in to see because of shoulder. Admin staff have been brilliant at sorting my medication they are the unsung heroes.

Not good. I tend to not have to use them. Only go now to see midwife. Too hard to get an appointment.

They recently changed my medicines. They are good they give me appointments when I need them. They are alright.

Never had any problems getting an appointment with a GP, or nurse at this practice. Every time I've needed one I've either had a same day telephone one or a same day in person. Even when just out of full lockdown, I got a same day day face to face which was just as well, turned out I was quite a lot more poorly than I thought. Staff, nurses and GPs are all lovely. The GPs and nurses always take time to listen and talk things through, no 10 minute per appointment rush there. And staff always go that little bit extra to help you and make you feel welcome. The care is excellent from the whole team.

Doctor was very helpful and supportive, discussed options. Booked face to face appointment.

Long wait in the queues. I have to go into the surgery to make appointments which is a pain, when I live in Kent. Have to come up every week and hope they have an appointment when I am there.