Cofton Medical Centre
Feedback Rating
Based on 68 reviews
Reviews (68)
Can’t get hold of them on phone
November 25, 2022
Tricky can’t get hold of them on phone. Always in a queue of 12 at 8am. It doesn’t help they close between 1pm to 3pm. Not helpful once get through no same day appointment. Noisy receptionist and call back from doctor hanging around waiting to talk. They don’t prioritise children either.
Nightmare service. Just will not pick up phone
October 25, 2022
"You are caller number 1, but you will still go on hold for 25 minutes because we just don't care". I can' t remember a time where they called me back when they said they would. Chase, chase, chase. Need to move surgery as this just adds to the stress when you are ill.
Son ended up in ITU
October 25, 2022
Went to the doctors at 7 weeks pregnant, my 12 week scan never got booked, so I never got a scan until 14+ weeks and booked as an urgent case. Midwife also did not refer for growth scans, as my son was measuring big on growth charts, but when he was born he ended up in ITU neonatal at the women's hospital.
Makes me feel happy
October 6, 2022
When I get all checked out it makes me feel happy. Due to go up there soon for an appointment.
Long waiting times
September 30, 2022
My husband needed a urgent blood test and the earliest date they have given us is 15th Oct.
Its difficult to see them
September 30, 2022
Its difficult to see them or even a call back and they claim they are not going face to face. It’s a nightmare.
Wonderful
August 18, 2022
They've been wonderful. There's one particular doctor that listens to you. But certain things they can't do over the phone and will see you face to face.
Don't want to ring them
August 17, 2022
Receptionists are a bit of a hassle, they have an attitude and no respect at all. You don't want to ring them. Can get call backs and they only see you face to face if its an emergency.
So far so good
July 28, 2022
So far so good at the moment. Used to be able to walk in and get an appointment before Covid. It's hard to see a doctor now. They prescribe over the phone. They do listen as they referred my daughter to a specialist after calling them twice.
This is the best GP surgery that I’ve used ,
July 19, 2022
This is the best surgery I’ve used , I ring for advice and within a short time the doctor always rings me back . I cannot find any thing wrong at all . Well done to all the Doctors, nurses and recipients your all great
