College Green Medical Practice (Health & Wellbeing Centre)

Difficult to get through to and appointments only by telephone. I had trouble with a repeat prescription when it was the pharmacist that was deciding the amount of tablets I could be precsribed - overriding the instructions of the hospital. This was only corrected after several discussions and promised call backs that did not take place.Now that 80% of the population has been vaccinated why are the doctors hiding behind a technological wall?

Poor. Very difficult to get an appointment even for serious illness - as in can't breathe. Not covid. Very upsetting. When restrictions were lifted an immediate text came through from the dr saying their doors are remaining closed.

Impressive new facilities but not easy to access if you cant walk 25 minutes! Means getting 2 buses or a taxi. Not everyone can afford a taxi. Elderly or vulnerable people may not find it easy to access services online but if you ring you can be left in a queue for ages. I am sure the NHS have saved money by amalgamating 3 surgeries but it's the patient who suffers. The pandemic has slimy highlighted that these changes have been done for financial expediency not out of concern for patients.

Very hard to get an appointment of any kind. Unsympathetic receptionist.

Having found a lump in my neck ( during lockdown ) I was seen on the same day that I called the surgery and blood tests done. Fortunately nothing of concern. On a second occasion, with " red flag symptoms " I was referred to the Women's hospital and 2x tests done and treatment given within 2 weeks

A really good service. I completed a form on the website on Thursday evening and had a telephone consultation with a GP on the next day.

Excellent service from Griffins Brook MC now merged into a new bigger practice but yet to move to new premises. Since the pandemic, online services have been utilised increasingly and has made access to health staff and medications far easier than before. Telephone consultations have suited my lifestyle and doctors have been responsive to my needs.

Excellent service from Griffins Brook MC now merged into a new bigger practice but yet to move to new premises. Since the pandemic, online services have been utilised increasingly and has made access to health staff and medications far easier than before. Telephone consultations have suited my lifestyle and doctors have been responsive to my needs.

Excellent service from Griffins Brook MC now merged into a new bigger practice but yet to move to new premises. Since the pandemic, online services have been utilised increasingly and has made access to health staff and medications far easier than before. Telephone consultations have suited my lifestyle and doctors have been responsive to my needs.

Always easy to get an appointment, very pleasant and responsive staff. The doctors are professional and the administrative staff are always lovely. I have been here for many years and feel like the practice is exceptional when compared with others of its kind.