College Green Medical Practice (Health & Wellbeing Centre)

Dear patient,

The care of our patients is our top priority, we have an incredible team here ar College Green so this feedback is disappointing, we take all feedback on board and would like to know more about the experience you have had. If you would like to email

Sophie.oneill4@nhs.net

Kind regards
Sophie

Dear Patient,
We have a great team at College Green who work together to ensure we can provide the best patient care possible

we appreciate you taking the time to leave us the lovely feedback,

kind regards
Sophie

Dear patient,

We have a great team of receptionist, who are always willing to help with any queries which yourself have experienced,
I would like to assure you the whole team at college Green do their best and the care of our patients is top priority

Kind regards
Sophie

Dear patient

Thank you for taking the time to leave us this feedback,
We do our best to triage all our patients and get them seen by the most appropriate person. A lot of our patients have found using our V Consult to get an appointment very helpful, this can be found on our website, if you're not too sure how to do it but would like to try it please come in to the surgery and a member of our team would be happy to show you how

Kind regards
Sophie

Dear Patient,

Thank you for taking the time to leave this feedback, should your circumstances allow you to wait for your preferred Dr, another way of getting that appointment is via v consult ( we aim to get you seen within 2 working days

Kind regards
Sophie

Dear patient,

Thank you for taking the time to leave us this positive feedback, having numerous ways to get an appointment such as a v consult and calling the surgery does give college Green an advantage, I'm not at all surprised our colleagues know you by name, we have a lovely friendly team

Kind regards
Sophie

Dear patient,

Thank you for the 5 star rating, and kind words, all our team here at college Green aim to offer the best patient care, we are so pleased that has been recognised during your experiences with us.

Kind regards
Sophie

Dear patient

Thank you for the rating and positive feedback, we appreciate you taking time to leave us this review

Kind regards
Sophie

Dear patient,

This is disappointing to read and we take all feedback very seriously, I would like to personally look in to why this has happened, in regards to your cancelled blood tests this is not a true reflection of the high standards college Green usually provides, our patient care is our top priority.

My email is Sophie.oneill4@nhs.net if you would like to discuss this further
Kind regards
Sophie oneill

Dear patient

Thank you for taking the time to leave us your feedback, we appreciate your time.

Kind regards
Joan Beddows