Reviews (362)

They're good

November 5, 2025
They're good. I can call or phone. They are quick too and they give good advice.
Anonymous

They let me book by phoning

November 4, 2025
My concern is the online system and not everyone being able to use the service. They do let me book on the phones though. They're good.
Anonymous

They're a good GP

October 21, 2025
I got an urgent appointment with them and they told me I should go to A&E with all the pain I was in. They're a good GP in general, no issues with appointments or trying to get one.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient

Thank you for your feedback, it is appreciated

Kind regards
Sophie O'Neill


Provider responded

They're really brilliant

October 8, 2025
Always very responsive and never had to wait long. The doctor is very empathetic and has a good bedside manner. They're really brilliant.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient

Thank you for the feedback it is appreciated :)

Kind regards
Sophie O'Neill


Provider responded

Lovely midwife, can get GP appointments too

October 8, 2025
A lovely midwife, really nice and I can contact her easily. Accessible and I can get GP appointments too which is really good.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient

Thank you for the feedback, it is appreciated

Kind regards
Sophie O'Neill


Provider responded

Friendly, professional, and helpful

October 7, 2025
I received a text asking me if I wanted a Covid booster (I have an autoimmune condition). I replied yes, and then had a phone call from the surgery; they booked me in at a convenient time. The appointment was yesterday, and all the staff were friendly, professional, and on time. This experience mirrors every other interaction I’ve had with the surgery: friendly, professional, and helpful.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient

Thank you for the great feedback, it is appreciated

Kind regards
Sophie O'Neill


Provider responded

A good experience

September 30, 2025
A good experience and no long waits. NHS 111 made the appointment for me here and they're okay.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient

Thank you for the feedback

Kind regards
Sophie O'Neill


Provider responded

Always sort out appointments staff are lovely

September 15, 2025
Even calling last minute the staff try their best
Jamiel slaney-summers

Reply from College Green Medical Practice - OHP

Dear Patient

Thank you for your feedback, it is appreciated :)

Kind regards
Sophie O'Neill


Provider responded

Really good staff

August 5, 2025
Really good with children and can get appointments. They're very consistent in monitoring ITC and regular asthmatic check ups. They're responsive and proactive. The nurses are really really good too.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient

Thank you so much for the feedback, it is appreciated and will be passed on to the team

Kind regards
Sophie O'Neill


Provider responded

Can't use the online system

August 5, 2025
They're constantly getting in touch about BP readings and health checks but when you're ill you can't get in contact with them or get an appointment. I have to go in and make my husbands appointments as we can't use the online system and he is going blind. You have to push to see them.
Anonymous

Reply from College Green Medical Practice - OHP

Dear Patient,

Thank you for sharing your concerns with us. We understand how frustrating it can be when you’re trying to get in touch, especially when dealing with illness or caring for a loved one.

Please be assured that we strive to support all patients fairly and do our best to accommodate urgent and routine appointments. We offer several ways to book appointments, including online, by phone, or in person, to make the process as accessible as possible.

If you or your husband have difficulty using the online system, please let us know — a member of our team can assist by completing any necessary forms or booking appointments on your behalf to help ease this burden.

We genuinely want to provide the best care possible and appreciate your feedback as we continue working to improve our services.

Kind regards

Sophie O'Neill


Provider responded

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College Green Medical Practice - OHP

Contact

01212030200

Health & Wellbeing Centre
1 Bristol Road South
Birmingham
B31 2GH

Location

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