Reviews (302)

Polite staff

October 1, 2024
I see 4 different people for physio and if I needed to rearrange an appointment they were always fine with it. All the staff are brilliant and polite.
Anonymous

Such a good practice

September 30, 2024
Really good. They're great. Such a good practice.
Anonymous

No appointment available

September 29, 2024
I received a text invite for flu and covid booster. I have tried 5-6 times but always none available. Please get your act together
John Bennett

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Hi John,

I'm sorry to hear how dissatisfied you are at not getting a flu or Covid booster appointment, unfortunately the text is a generic message sent out by the NHS as opposed to the practice its self, we have not yet received the flu vaccines in but when we do, we will be in touch with patients to make them aware.
I do hope going forward you have a better experience as our patient care is our top priority

Kind regards
Sophie


Provider responded

Fantastic

September 18, 2024
I had left my medication at home. I work away from him. Spoke to a task supervisor at the practice who arranged for me to collect a weeks supply at a local pharmacy to where I was working.
Robert Willmott

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Hi Robert
so pleased you were able to continue with your medication, our patient care is our top priority

Kind regards
Sophie O'Neill


Provider responded

Never struggle to see them.

September 17, 2024
They're okay. I can see them when I need to and never struggle.
Anonymous

Very accessible and responsive

August 29, 2024
Since transferring about a year ago I have had the best experience of primary care ever and most recently being able to choose which GP I saw. Very short waits to speak to someone and to access an outcome whether seeing a medic or other staff at the practice. Full re-assessment after transfer from my previous practice where all the waiting problems were still an issue.
Dr Peter Mayer

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient

We appreciate you taking the time to leave us this feedback it is appreciated,

Kind regards
Sophie


Provider responded

Reassuring and informative

August 20, 2024
The team acted as one for a seamless experience. I was fully informed of the injection and possible side effects to look out for. I was also able to get some information on my ongoing illness and given some guidance on how to deal with the issue at this time.
Michael McDermott

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

Thank you for taking the time to leave us this feedback, it is appreciated.
Kind regards
Sophie


Provider responded

Brilliant

August 16, 2024
The nurse I saw was very welcoming. She carried out the procedure with total professionalism which put me in very relaxed mood. I left with a spring in my step, and happy mood.
Patrick Russell

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Hi Patrick,

that's great to hear, thanks for taking the time to leave us this feedback, it is appreciated :)

Kind regards
Sophie


Provider responded

Very helpful

August 16, 2024
I’m finding it’s the best as my health isn’t the greatest and they are helping me loads
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

Thank you for this feedback, our patient care is our top priority

Kind regards
Sophie


Provider responded

Lovely people

August 15, 2024
Was very clean and very welcoming
Ian coyne

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

Our housekeeping team are fantastic, I will pass on your feedback. Thank you

Kind regards
Sophie


Provider responded

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College Green Medical Practice (Health & Wellbeing Centre)

Contact

0121 203 0200

1 Bristol Road South
Birmingham
B31 2GH

Location

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