College Green Medical Practice - OHP
Feedback Rating
Based on 363 reviews
Reviews (363)
Can't use the online system
August 5, 2025
They're constantly getting in touch about BP readings and health checks but when you're ill you can't get in contact with them or get an appointment. I have to go in and make my husbands appointments as we can't use the online system and he is going blind. You have to push to see them.
A very good GP
August 5, 2025
A very good GP and all of the staff are kind and good. When I call I can get appointments quickly.
A great service
August 5, 2025
I receive a great service from the GP. I had no waiting time when I went for a general check up.
Mostly fine for children
July 30, 2025
They're mostly fine for children. You can get appointments if you need them. You can get same day appointments for them. For adults it's a bit harder.
The app is straight forward
July 16, 2025
Once you have got an appointment it's fine. I have the app so I make all the appointments on there which is really straight forward. Never feel rushed and always listened to.
Could be more prompt
July 16, 2025
I don't like waiting, it could be more prompt. The staff are very good but you never see the same doctor.
Fantastic doctors
July 16, 2025
I have never had any problems at all. All really good at dealing with any issues there and then. I see the same doctor and he sends out links to book appointments that are suitable for me. I choose from a list with loads of dates and times. All the doctors are fantastic and all very good.
A good service
July 16, 2025
Children have been here for years and they get a good service. I had to wait half an hour for today's appointment but they did apologise so that's could be better.
Can do without the wait
July 16, 2025
I don't come here that often and I wouldn't have if I knew I would be waiting this long. It's been half an hour so far. The receptionists are lovely. I can't blame them. I can do without the wait.
The online system works for me
July 16, 2025
Really easy and simple as I use the online system. Varies whether you can get same day appointments. It all works for me. The staff are lovely and I feel listened to. I don't feel rushed. They're always friendly and helpful. When I first moved to Brum I was anxious about moving to a new surgery but when i spoke to them here it was like speaking to an old friend. They were really nice and welcoming. It varies which clinician I see but it doesn't affect any of the care I receive.
