College Green Medical Practice (Health & Wellbeing Centre)
Feedback Rating
Based on 352 reviews
Reviews (352)
I find it okay
July 16, 2025
I find it okay. Easy to make appointments. The GP arranges it for me and if they want anything else I go to the desk.
Brilliant
July 16, 2025
Brilliant, really good. Very responsive, when I ring someone answers. A good online booking system. Minimal questions. They don't seem to send out same day appointments but will be within a week and I see the same GP which is good.
Never any issues
July 16, 2025
Never had any issues and always able to get an appointment. I mainly make them online, some of the questions on the form are irrelevant and you feel that you have to make something up to put in that box but other than that no issues.
I can have calls instead of face to face
July 16, 2025
The only criticism I have is that it used to be round the corner but now I have to take two buses to get here. I haven't tried getting a same day appointment for a while. Anytime I need something urgent I can call them and speak to someone. Having that phone call works as I don't feel that I always need to see someone face to face. Sometimes the system brings up the wrong name when I check in.
Long waits for appointments
July 15, 2025
Takes a long time to get an appointment.
I'm happy with the GP
July 15, 2025
I'm happy with the GP service and the NHS. I am very happy and lucky to be heard and cared for.
All round they are very good.
June 10, 2025
Really good. It's a nice practice and I'm changing to them because they're welcoming and helpful. They give you appointments when needed. All round they are very good.
Cold uncaring service
June 6, 2025
Some staff members are so rude to patients you feel like a nuisance being there
It's not our practice
June 3, 2025
Sent here if we can't get an appointment at our own GP. It's further away for us but the practice is good, it's just not our practice.
Very helpful GPs
June 3, 2025
Very helpful GPs who always listen and try to provide help and support.