Reviews (352)

I find it okay

July 16, 2025
I find it okay. Easy to make appointments. The GP arranges it for me and if they want anything else I go to the desk.
Anonymous

Brilliant

July 16, 2025
Brilliant, really good. Very responsive, when I ring someone answers. A good online booking system. Minimal questions. They don't seem to send out same day appointments but will be within a week and I see the same GP which is good.
Anonymous

Never any issues

July 16, 2025
Never had any issues and always able to get an appointment. I mainly make them online, some of the questions on the form are irrelevant and you feel that you have to make something up to put in that box but other than that no issues.
Anonymous

I can have calls instead of face to face

July 16, 2025
The only criticism I have is that it used to be round the corner but now I have to take two buses to get here. I haven't tried getting a same day appointment for a while. Anytime I need something urgent I can call them and speak to someone. Having that phone call works as I don't feel that I always need to see someone face to face. Sometimes the system brings up the wrong name when I check in.
Anonymous

Long waits for appointments

July 15, 2025
Takes a long time to get an appointment.
Anonymous

I'm happy with the GP

July 15, 2025
I'm happy with the GP service and the NHS. I am very happy and lucky to be heard and cared for.
Anonymous

All round they are very good.

June 10, 2025
Really good. It's a nice practice and I'm changing to them because they're welcoming and helpful. They give you appointments when needed. All round they are very good.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

A warm welcome to College Green, thank you for taking the time to leave us this feedback its greatly appreciated

Kind regards
Sophie O'Neill


Provider responded

Cold uncaring service

June 6, 2025
Some staff members are so rude to patients you feel like a nuisance being there
Laura

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Hi Laura,

Thank you for taking the time to leave us this feedback, I'm sorry your experience with us has left you feeling this way, we hope all future communication with us will be more positive as we strive to give our patients the best care, please don't hesitate to get in touch if you would like to discuss

Kind regards
Sophie


Provider responded

It's not our practice

June 3, 2025
Sent here if we can't get an appointment at our own GP. It's further away for us but the practice is good, it's just not our practice.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear patient

Thank you for taking the time to leave us this feedback it is appreciated

Kind regards
Sophie O'Neill


Provider responded

Very helpful GPs

June 3, 2025
Very helpful GPs who always listen and try to provide help and support.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient

Thank you so much for the feedback, patient care really is our top priority and I'm so pleased you have been able to experience that

Kind regards
Sophie


Provider responded

Leave your Feedback


College Green Medical Practice (Health & Wellbeing Centre)

Contact

01212030200

Health & Wellbeing Centre
1 Bristol Road South
Birmingham
B31 2GH

Location

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