Reviews (244)

Easy to book app. Both for nurse and Doctor.

July 9, 2024
No problem booking, I was asked to book my annual check and had no problem getting to speak to someone. The Doctors app was longer wait but I found her to be excellent.
Susan Fallon

Seen on time with a friendly nurse.

July 9, 2024
Good
Dave Morris

Very professional nurse

July 9, 2024
I was met by a very nice who was very good in what she was doing and very understanding especially when taking blood
Terence hehir

Lovely calm atmosphere with friendly staff.

July 9, 2024
The nurse who attended me was excellent and very helpful.
Anonymous

Pregnancy /after birth experience

July 9, 2024
I would say the receptionist are very nice and appointment are booked with ease.
Antenatal appointment was good but the follow up experience from my assigned midwife was poor.
I guess it’s the load of work assigned to her.
After birth experience was excellent I did appreciate that, the immunization experience with the nurse was great. Had no issues at all with the doctor and nurse.
They didn’t leave me guessing and answered all my questions.
I like that the centre isn’t crowded and even if it is, I did say the staff are efficient and it is one of the best medical centre in Birmingham. Very neat and well coordinated.
I hope it remains like that for a long time
Wendy

Professional approach of understanding.

July 9, 2024
Direct and supportive staff, good work!!
Anonymous

Very, very good.

July 9, 2024
Very, very good. Absolutely excellent as nothing is too much trouble for them and they are very very accessible with appointments and getting through to speak to someone. I cannot fault them.
Anonymous

On time, friendly, helpful

July 7, 2024
As above
Kay Innes

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient

Thank you for the feedback it is appreciated

Kind regards
Sophie


Provider responded

Annual Review

July 6, 2024
Practice assistant was charming and efficient and bloods painless!
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient

Thank you for tasking the time to leave us this feedback, it is appreciated

Kind regards

Sophie


Provider responded

Doctor dismissed my concerns

July 6, 2024
I asked Dr to weigh my child. She picked up my two month old child not providing adequate support to her head. She then almost placed her on a bare scale without any towelling. When she weighed my baby the result showed she had dropped weight by two centiles. She dismissed my concerns and did not even reweigh my child to check the result was not bogus. She was not bothered that my child had not gained in four weeks and sent me away saying we were late to see the nurse. This had a detrimental effect to my mental health as I was so worried about my two month old child it made me tearful. I felt that my concerns were not heard and dismissed, this was extremely poor healthcare provision.
Daria kuncewicz

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Daria,

We take all feedback very seriously and ask that you email me direct to discuss this further

sophie.oneill4@nhs.net

Kind regards
Sophie


Provider responded

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College Green Medical Practice (Health & Wellbeing Centre)

Contact

0121 203 0200

1 Bristol Road South
Birmingham
B31 2GH

Location

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