Reviews (308)

Only one little complaint

July 19, 2024
My experience with the nurse was fine no problem at all.
My little complaint is that the booking in machine told me to wait in the ground floor waiting room, which I did, and missed my appointment time because someone jumped the queue. If the booking in machine had said “ wait outside room A “ I would have heard my name called and not had to wait an extra 15 minutes
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

I'm sorry to hear you missed your appointment but so pleased we were able to slot you back in,
Thank you for the feedback

Kind regards
Sophie


Provider responded

Efficient staff, clean, light & spacious

July 19, 2024
The building is lovely. Clean light and spacious environment. Staff are always friendly and welcoming. I got seen pretty much straight away. This like other times when I arrive a little early, I was seen by the doctor or nurse and out the door just before my appointment time. I’m very pleased I transferred to this surgery.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

Thank you for the feedback, it is appreciated :)

Kind regards
Sophie


Provider responded

The nurses and receptionist are very helpful

July 19, 2024
My English is so off, but they have the tolerance and patience to explain the procedure and make some bookings.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

Thank you for the feedback, it is appreciated :)

Kind regards
Sophie


Provider responded

Very good

July 18, 2024
Was bit early for appointment but was seen
Linda westall

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Hi Linda,

Thank you for the feedback :)

Kind regards
Sophie


Provider responded

Very clean professional atmosphere

July 18, 2024
Great signs to indicate where to go for what, lovely spacious reception
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

Thank you for your feedback it is appreciated

Kind regards
Sophie


Provider responded

NHS Health Check

July 17, 2024
Friendly, approachable nurse. Very thorough.
Paula Wharton

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear patient,

Thank you for your feedback, we have a great team of nurses and your comments are appreciated

Kind regards
Sophie


Provider responded

Annual review.

July 17, 2024
Excellent review by Health Care Assistant.
Richard

Efficient service

July 16, 2024
Friendly and competent, with the doctor's assistant.
Robert Harris

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

Thank you for the feedback it is appreciated

Kind regards
Sophie


Provider responded

Nurse used a butterfly needle as requested.

July 16, 2024
Good. Nurse informative kind and listened.
Trish Lea-Cockram

Put at ease

July 16, 2024
I attended for a routine yet intrusive procedure. The nurse was warm and put me at ease making the procedure less stressful!
Anonymous

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College Green Medical Practice (Health & Wellbeing Centre)

Contact

0121 203 0200

1 Bristol Road South
Birmingham
B31 2GH

Location

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