Reviews (244)

Professional, genuine greeting from medical

June 13, 2024
Like self check in system. Did observe professional, caring, patient, front line service to those who needed it. On time app, with extremely professional, polite, genuinely caring medical professional. Thank you for making me feel relaxed and at ease. I truly respect your dedication, hard work and care you give relentlessly
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear patient
Thank you for your kind words, our patient care is our top priority

Kind regards
Sophie


Provider responded

Efficient, friendly and reassuring.

June 13, 2024
The nurse I saw was friendly, reassuring listened and responded to what I said.. See was helpful in showing me on screen some of the information relevant to me.
Reception staff were efficient and helpful. Appointment was very close to time.
Violet Hess

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear patient
Thank you for the feedback it is appreciated
Kind regards
Sophie


Provider responded

Greeted with a friendly smile

June 13, 2024
Easy check in, greeted with a friendly smile on time service
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear patient

Thanks for the feedback it is appreciated

Kind regards
Sophie


Provider responded

Good efficient service

June 13, 2024
I was booked in for a 40 minute appointment which only took 20 minutes. I was expecting a doctor so I could ask some questions but this wasn’t the case. Brisk and efficient but rather impersonal.
Karol doveston

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Karol,

Our patient care is our top priority, we are working hard to ensure our patients are seen by the clinician most appropriate, I understand you felt the appointment was efficient enough but if you feel you do still need to speak with a Dr please do call the surgery

Kind regards
Sophie


Provider responded

Professional and friendly

June 13, 2024
I was seen on time. The nurse was cheerful and professional.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear patient,

That's great to hear, thank you for taking the time to leave us this feedback
Kind regards
Sophie


Provider responded

Easy check in

June 12, 2024
Seen by nurse before my appointment time. Given advice on my long term condition
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear patient

I am pleased you found our check in process easy and your appointment was prompt

Kind regards
Sophie


Provider responded

Always friendly staff and GPs

June 11, 2024
Always good
Dawn

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Hi Dawn,
We're pleased to hear it ☺️

Thank you for the feedback
Kind regards
Sophie


Provider responded

My experience is excellent

June 11, 2024
From the time I ring for an appointment to receiving my treatment by the doctors and nurses. The advice and treatment I receive is excellent, I can’t speak highly enough about my treatment
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear patient

Thank you for sharing your experience with us, it is appreciated

Kind regards
Sophie


Provider responded

Wonderful service, lovely team.

June 10, 2024
I saw one of the Drs, she was lovely, took my worries seriously, ordered blood tests, results came back in 2 days. Had to have 6 appointments over 2 weeks which the receptionist found for me. The nurses are all lovely, professional and put me at ease. Lovely surgery and spotlessly clean.
Lesley Taylor

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Hi Lesley,

Thank you for taking the time to leave us this feedback, we have a great team at college Green from our wonderful cleaning team, receptionists and clinical
Your feedback is appreciated

Kind regards
Sophie


Provider responded

Friendly and Professional.

June 8, 2024
Recent minor op. performed by one of the Drs, who made me feel at ease throughout. Explained procedure thoroughly.
Barry Langman

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Hi Barry,

Thank you for the feedback it is appreciated

Kind regards
Sophie


Provider responded

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College Green Medical Practice (Health & Wellbeing Centre)

Contact

0121 203 0200

1 Bristol Road South
Birmingham
B31 2GH

Location

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