very dependent on who you see
i had a great worker who got promoted (i think it was well deserved), i then got someone i could not work with, (it was me not them i think) and so changed again, i also got transferred to another branch. the support went from fortnightly to every 3 months in less than 18months this left me feeling unsupported and alone. they changed the service they gave. the new worker wanted to do a move on straight away. despite me still needing and wanting support. not being able to use a phone i was told i would receive nothing more than a list of other services and contact numbers for them. this really made me feel crap. i pleaded for help but none was given.