You have to make a fuss.
The reports from the GP are online. I have a lot of issues with this as I can't book appointments online but i can message them. I feel like the service is a bit hidden. It seems impossible to see a GP and when i asked to see a female GP they referred me onto a junior doctor. It is almost impossible to speak to a regular GP. I had the run around trying to find my eye ointment. It seems you have to make a fuss or be in some sort of crisis.