They don't know the answers to my questions
I have been a patient here for 10 years. To book appointments you need to ring at 8:30am and wait over 30 to 40 minutes in the phone queue. I am lucky this time as I had a same day appointment. I know some of my friends have been waiting more than a few weeks. There is always different doctors. There are a lot of junior doctors there and they lack the knowledge. If I ask them a question they don't know the answer. They simply say they don't know and they don't try to find out the answer for me. If I could have the same doctor I would be happy.