Reviews (11)

Long waits for NHS patients.

February 19, 2024
I will give them 5 stars as a private patient but 3 stars as an NHS patient. It's always a very long waiting time for NHS patients.
Anonymous

Very good and helpful

February 12, 2024
Very good and helpful dentist but very difficult to get an appointment.
Anonymous

Very polite staff

October 26, 2023
A good dental surgery with very polite staff but getting an appointment as an NHS patient is very difficult.
Anonymous

Long waiting time

September 5, 2023
Very difficult to get an appointment as an NHS patient. Long waiting time to see a dentist.
Anonymous

Not helpful at all

August 17, 2023
Very difficult to get an appointment. Reception staff is very rude, not helpful at all.
Anonymous

Very difficult to get an appointment

May 12, 2023
Very difficult to get an appointment as an NHS patient. Doctor works like robot with no interaction. However environment is good and clean.
Anonymous

Able to get appointments

May 11, 2023
Able to get appointments, they also send me appointment for 6 months checkup and they are good. communicate well. Good friendly staff, do what they need to do.
Anonymous

NHS patients have to wait for ages

October 6, 2022
They have got different policy for private and NHS patients. NHS patients have to wait for ages.
Anonymous

Absolutely terrible

June 7, 2021
Should've trusted my gut and not gona with the ceramic braces treatment from the beginning. Receptionist lied and said the Groupon deal is over thr next day, prompting me to make payment when really the Groupon deal is still going. Several wasted journeys where the dentist doesn't have any brackets and needs to order new ones? They lie about treatment time. First they said 6 months then 8 months then 1 year or more. Cant be honest from the beginning. They just want your hard earned money. They use rubbish glue and materials. The braces break off and are sooo weak instantly after applying. Wish i knew this before i paid my money upfront. Honestly so so disappointed. The dentists are always in a rush and give blunt responses to genuine questions. Barely talk you through your procedure and what to expect
Anonymous

Not able to contact the business

January 26, 2021
DO NOT RECOMMEND. I received a gift voucher for teeth whitening procedure at this dental practice back in December 2020. I tried to contact them using the telephone number on their website. I called 15-20 times over the course of two weeks at various times of day. The phone went straight to voicemail or rang out. I finally got through, only to be told they were not even offering the service at the moment (even though the gift voucher is still available to purchase and has an expiry date). I was told to try again in a few weeks.
I tried to re-contact them this month, I have been unable to get through. They do not respond to emails. I can see on their social media (instagram account) that other people have had similar issues.
UNPROFESSIONAL. I have requested a full refund through the company that supplied the gift voucher.
Anonymous

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Euro Dental Care

Contact

0121 428 2999

368 Court Oak Road
Harborne
Birmingham
West Midlands
B32 2DY

Location

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