Reviews (6)

Great service

December 1, 2022
Great service from Finch road, been under Psychologist for years. Will step in and talk to my daughter (13 Years Old) as and when she needs.
Anonymous

Reply from Forward Thinking Birmingham Finch Road

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Very unprofessional.

October 19, 2022
I happen to spoke to one of the nurse. She’s very rude and arrogant. She got no sympathy for these vulnerable adults.
Anonymous

Reply from Forward Thinking Birmingham Finch Road

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Person centred care in a broken system

June 16, 2021
The qualified CP’s , phychatrists, OT around autistic care, anxiety and demand avoidance are devoted to delivering person centred care in a broken system.
Prize Draw Data
Anonymous

Reply from Forward Thinking Birmingham Finch Road

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Not much support

March 19, 2020
Not much support , once diagnosed no support. I was told to read a book “The Girl with the Curly hair”. Even now I still don’t fully understand autism.
Anonymous

Reply from Forward Thinking Birmingham Finch Road

Thank you for taking the time to provide us with your feedback. We are sorry to learn that you do not feel well supported. If you wish to discuss this further, please contact our Patient Advice and Liaison Service (PALS) via email on bwc.pals@nhs.net or by telephone on 0121 333 8403. Best wishes, Patient Experience Team.


Provider responded

Very good service

March 19, 2020
Very good service. Pharmacy downstairs, so easy to collect medication. Its super convenient.
Keri Elliott

Reply from Forward Thinking Birmingham Finch Road

Dear Keri

Thank you for taking the time to leave your feedback. We are pleased to hear that you have received very good service and find the location of the pharmacy convenient. We hope you continue to have positive experiences at Finch Road.

Best wishes

Patient Experience Team


Provider responded

Very good service

February 26, 2020
Very good service. Staff very good.
Anonymous

Reply from Forward Thinking Birmingham Finch Road

Thank you for taking the time to provide us with your feedback. We are pleased to learn that you have found the service you have received to be “very good”. We wish you well for your future treatment at Finch Road. Warm regards, Patient Experience Team.


Provider responded

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Forward Thinking Birmingham Finch Road

Contact

0121 255 0110

1st Floor, Finch Road Primary Care Centre, 2 Finch Road, Lozells,
Birmingham
B19 1HS

Location

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