Forward Thinking Birmingham - Oaklands Centre Healthwatch Birmingham

Reviews (13)

Great

April 12, 2021

Great overall experience, they have been very supportive, understanding and helpful, I've gotten diagnosed and now receive 1-1 support

Anonymous

Reply from Forward Thinking Birmingham - Oaklands Centre

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Never get the help needed

February 1, 2021

Been trying to get support for over 5 years. Lots of staff changes, phone calls and appointments not returned and no support given

Emma Taylor-Turner

Reply from Forward Thinking Birmingham - Oaklands Centre

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.

Lots of changes with nurses

March 19, 2020

Lots of changes with nurses. Other issue is distance, quite far from my home.

Anonymous

Reply from Forward Thinking Birmingham - Oaklands Centre

Thank you for taking the time to leave your feedback. We are so sorry to hear that you have experienced lots of changes with nurses, and the hub is quite far from your home. There are several hubs across Birmingham, which may be nearer to you. Please speak to your clinician if you feel this is something you would like to pursue. Best wishes, Patient Experience Team.

Forward Thinking Birmingham - Oaklands Centre

Reviews (13)

Great

Never get the help needed

Lots of changes with nurses

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