Oaklands Centre & Crisis Team poor service
I personally would give this place 0 stars for Oaklands centre & Crisis Team In regards to the crisis team when they visited you they would always forget to note down your concerns. There is no communication from the doctor at Oaklands nor the Crisis team. The crisis team showed me no care for my wellbeing and sometimes made me feel worse by telling me I was not doing enough to get better. The crisis team did not come to my aid when in crisis and often left to ambulance or police to aid me instead. Because the crisis team didn't help me I often reached out to charities ...and the charities called 999 ambulance or police. The Oaklands and the crisis team did not support me via any follow ups knowing I came back from A&E on multiple occasions due to suicide attempts. When the doctor at Oaklands puts in place a certain number of home visits for the week the crisis team would immediately change it the next day. Due to multiple A&E visits this led to frustration from the police's team seeing me as a regular as they were called out to 136 under the mental health act. When having a major crisis, the crisis team never vouched for me, nor informed the first aid responders that I was depressed or suicidal. In fact I learnt that the crisis team's doctor behind my back was telling first aid responders like ambulance and police that I was an attention seeker. EUPD has a bad reputation. The Crisis team also forgot to prescribe my medication leaving me without medication. I also learned by accident that the crisis team told the police I was calling for help on purpose. So again, when I only attempted suicide as a vulnerable, distraught and depressed young girl the police decided twice to arrest me for wasting police's time. When this was investigated by West Midlands police they found I was not calling 999 police or ambulance nor was I wasting the police's time. Oaklands and the crisis team often warned me that the police could fine you, for wasting police's time. Well, I am warning you as an innocent person traumatised by the crisis team/Forward Thinking Birmingham/Oaklands that they can arrest you! So beware. And I recommend going private for NHS mental health help