Someone answering phones would be helpful.
Hasn't improved. Someone answering the telephones would help. Can be 50th in the queue. Can sometimes get through. Someone answered the phone, I told them who I was and the receptionist said I can't hear this person so I had to call back and go back in the queue. When I did get through they said there were no appointments and wouldn't give me an appointment in advance. What kind of service is that.