The process of getting a telephone appointment is appalling
The process to actually get an appointment all be it a telephone consultation is appalling. The only way to get said appointment is to start at 8.30 in the morning and continually press re dial for any thing up to 30 minutes to eventually get through to a waiting list of 10.... it really is the most stressful and annoying system... if you don't do this and phone later in the day all appointments have gone and you are asked to phone next morning at 8.30 to start the process all over again.