Good Hope Hospital
Feedback Rating
Based on 720 reviews
Reviews (720)
Husband in hospital in very bad pain
Cancer services
August 19, 2016
Husband in hospital in very bad pain and was not given pain relief.
My husband was a patient for 4 days. He had cancer of the spine (and in other organs). He had a bell next to his bed that he was told to ring if he was in pain and needed staff. On one occasion he had been pressing the bell and asking for help five times and no-one came. A relative visited him and found him crying in pain. She asked the ward sister if she would go and look at him – she was told that the ward sister did not have time. She approached another nurse who was with the drugs station, she told my daughter that she could not leave the drugs to go and attend to him.
My husband was a patient for 4 days. He had cancer of the spine (and in other organs). He had a bell next to his bed that he was told to ring if he was in pain and needed staff. On one occasion he had been pressing the bell and asking for help five times and no-one came. A relative visited him and found him crying in pain. She asked the ward sister if she would go and look at him – she was told that the ward sister did not have time. She approached another nurse who was with the drugs station, she told my daughter that she could not leave the drugs to go and attend to him.
Whole experience over many years
August 15, 2016
Whole experience with Good Hope Hospital over many years 100 out of 10.
Just given painkillers for back
August 12, 2016
Left for 8 days in hospital (on ward) given painkillers in for back, but placed in gynecology ward.
Horrible. Staff neglecting patients.
December 31, 2014
Whilst at good hope hospital I saw many bad practices followed. Staff neglecting patients, especially the vulnerable like the elderly. Examples of senior nurses rude to both the patients and visitors, was also present. Just a bad place to be. Avoid taking loved ones there
Regular appointments for myself and husband
October 23, 2014
Always understanding and listen to what we have to say and spend time explaining medication etc
Excellent
October 23, 2014
Blood test and bladder test - I had cancer 5 years ago.
Very Bad Experience Over Maternity
September 24, 2014
I would recommend to others that they choose a different hospital.
I had to wait for more than two hours. While I was waiting a lady arrived out of pain. She was told that it was false pain but later after an hour, she came back soaked with blood. She had been driving on her own. Just think if something had happened to her while she was driving?
I had to wait for more than two hours. While I was waiting a lady arrived out of pain. She was told that it was false pain but later after an hour, she came back soaked with blood. She had been driving on her own. Just think if something had happened to her while she was driving?
Elderly relative inpatient earlier this year
September 8, 2014
At best overall standard of care relative received was poor; at worse undignified and neglectful. Communication non-existent. Discharge letter had completely wrong diagnosis/reasons for stay recorded. Made worse since in that put in official complaint and no formal response as yet - approx 7mths later. Woman in PALS has been lovely but waiting on response from clinical areas so has been unable to process. Does not make me feel that the areas involved care, which actually only reinforces the experiences at the time.
Good
June 18, 2014
Short wait and a positive experience
Brilliant in all respects
June 14, 2014
Fantastic endoscopy service
