Good Hope Hospital

This posting has only recently been received. Please accept our apologies for not responding to your feedback. If you have any need to raise concerns about the treatment and care or appointments you received from our Trust please do not hesitate to contact the Patient Relations Team who can be contacted on 0121 424 0808 or via email pals@uhb.nhs.uk

Kind regards, Patient Experience Team

This posting has only recently been received. Please accept our apologies for not responding to your feedback. If you have any need to raise concerns about the treatment and care or appointments you received from our Trust please do not hesitate to contact the Patient Relations Team who can be contacted on 0121 424 0808 or via email pals@uhb.nhs.uk

Kind regards, Patient Experience Team

Sorry we have not responded to your feedback sooner.

Thank you for taking the time to post your comments regarding your recent experience at Good Hope Hospital.

All feedback is used by the Patient Experience Team to identify themes and trends across the organisation to highlight areas of improvement and areas of excellence. Once again thank you for taking the time to post your feedback, it is most appreciated. If you wish to pursue any issues that you have raised could you let the Patient Relations Team on 0121 424 0808 or by email: pals@uhb.nhs.uk The team will be able to deal with concern that you may encounter with your treatment and care and take the necessary action in order to resolve the issues you wish to raise.

Kind regards
Patient Experience Team

Thank you for taking time to leave feedback about your MRI appointment at Good Hope Hospital. We really appreciate hearing positive comments regarding the services we provide. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Kind regards, Patient Experience Team

Thank you for the taking time to leave feedback about your care at Good Hope Hospital. We really appreciate hearing positive comments regarding the services we provide. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Kind regards, Patient Experience Team

Please accept our apology for the late reply to your posting.

Thank you for the taking time to leave feedback about your care at Good Hope Hospital. We really appreciate hearing positive comments regarding the services we provide. I am sorry that you have had to wait so long for the second eye to be treated. If you still need to raise this as a concern please contact our Patient Relations Team on 0121 424 0808 (lines open 9am - 3.30pm, Monday to Friday) or you can email your concerns to pals@uhb.nhs.uk.

Kind regards, Patient Experience Team

Sorry for the late reply to your feedback it has only recently been received.
Thank you for taking the time to post your comments regarding your experience at Good Hope Hospital.
All feedback is used by the Patient Experience Team to identify themes and trends across the organisation to highlight areas of improvement and areas of excellence. Your comments have been forwarded to the lead Manager for ward 16 hospital to highlight the concerns you have raised and also the praise for the staff at Good Hope Hospital.
Once again thank you for taking the time to post your feedback, it is most appreciated.

Kind Regards
Patient Services Team

Please accept our apology for taking so long to respond to your posting which was recently received.

I am saddened to read your feedback, if you would like to discuss this further please do not hesitate to contact the Patient Relations Team on 0121 424 0808 or by email: pals@uhb.nhs.uk I do hope this is acceptable and thank you for providing your comments.

Patient Experience Team

Thank you for taking the time to post your comments regarding the Cardiology service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Best wishes, Patient Experience Team

This posting has only recently been received. Please accept our apologies for not responding to your feedback. If you have any need to raise concerns about the treatment and care you received from Good Hope Hospital Ophthalmology please do not hesitate to contact the Patient Relations Team who can be contacted on 0121 424 0808 or via email pals@uhb.nhs.uk the team will be able to help you resolve your issues.

Kind regards, Patient Experience Team