Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Experience Team

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive positive feedback from our patients, we are sorry that your appointments were changed on several occasions if you feel you would like an explanation for this please contact the department in question or if you need assistance contact the Patient Relations Team on 0121 424 0808 or via email pals@uhb.nhs.uk the team will be able to help you resolve your issues.

Best wishes, Patient Experience Team

I am sorry to hear about your experience and I am concerned about your poor patient experience and the lack of communication you are experiencing. If you wish to pursue the issue you have raised could you let the Patient Relations Team know on 0121 424 0808 or by email: pals@uhb.nhs.uk. The team will be able to deal with your concern and take the necessary action in order to resolve the issues you have raised.

Kind regards
Patient Experience Team

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital, Falls Unit. It is lovely to receive such positive feedback from our patients. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Best wishes, Patient Experience Team

Thank you for taking the time to post your comments regarding the service at Goo hope Hospital, Respiratory service. It is lovely to receive such positive feedback from our patients. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Best wishes, Patient Experience Team

This posting has only recently been received. Please accept our apologies for not responding to your feedback. If you have any need to raise concerns about the treatment and care or appointments you or a family member has received from our Trust please do not hesitate to contact the Patient Relations Team who can be contacted on 0121 424 0808 or via email pals@uhb.nhs.uk The team will be able to direct you to the help or support that you need for the concerns you have raised.

Kind regards, Patient Experience Team

This posting has only recently been received. Please accept our apologies for not responding to your feedback. If you have any need to raise concerns about the treatment and care or appointments you or a family member has received from our Trust please do not hesitate to contact the Patient Relations Team who can be contacted on 0121 424 0808 or via email pals@uhb.nhs.uk

Kind regards, Patient Experience Team

This posting has only recently been received. Please accept our apologies for not responding to your feedback. If you have any need to raise concerns about the treatment and care or appointments you or a family member has received from our Trust please do not hesitate to contact the Patient Relations Team who can be contacted on 0121 424 0808 or via email pals@uhb.nhs.uk

Kind regards, Patient Experience Team

This posting has only recently been received. Please accept our apologies for not responding to your feedback. If you have any need to raise concerns about the treatment and care or appointments you or a family member has received from our Trust please do not hesitate to contact the Patient Relations Team who can be contacted on 0121 424 0808 or via email pals@uhb.nhs.uk

Kind regards, Patient Experience Team