Hall Green Health

Attended with my husband for covid vaccinations, well organised well thought out waited 3 minutes from arrival, gp explained in full about vaccination side affects and what would happen, totally unrushed and felt happy to go ahead

Very informative and helpful

Absolutely fantastic service. No waiting and social distancing followed

Mostly good but sometimes poor. I am housebound and have been for over 2 years and there are times when I feel like the world has forgotten that I exist.

Brilliant. Nothing to fault at all.

Never had a problem with getting Appointment with my family doctor.

For just over a year I have been unable to get a face to face appointment with any of the drs at the surgery. Telephone consultation was with a dr at home with her screaming toddler In the background throwing an almighty tantrum.

Hard to get through to the surgery by phone and also very hard to make an appointment (even phone appointment) for a non urgent health issue. Online service pretty good and prescription ordering online particularly useful. Covid and flu vaccination systems and delivery very good.

Brilliant service even though your query/health was triaged you got a response either over the phone or online. Most health need were addressed over the phone by the doctor no need to go in a wait. The surgery prioritised both staff and patient safety. During the COVID pandemic gained confidence in using the online service which has made life a lot easier. The doctors and staff have been brilliant and very supportive.

There are too many patient's at the surgery over 25,000. This make it nearly impossible to get an appointment when one is needed.