Too many mistakes, excuses and general bad service
Too many issues with reception to list here. They are incompetant rude and show a complete lack of care and professionalism. The doctor was wonderful but despite his request for me to make a follow up appointment to discuss tests, reception staff, poor ineffective phone system and an obstructive unhelpful 'it's not our fault' attitude from the entire non clinical team, makes it impossible to achieve what the doctor wanted, and therefore my test results and ongoing investigations remain unsolved. Combine this with many other poor service issues, and when I complain about the service, reception staff badmouth me to other patients in the queue. These people should never work in a care giving environment!!! One star given ONLY because I couldn't give none.