All for show never about the patients
This practice is majorly over subscribed, if you can’t use the internet then you’re stuffed because reception have a one line dismissive statement telling you to just phone or go online don’t know what they are there for. You can never ever get an appointment here. When you try online they email you and say nothing available for the next three weeks try asking again then for the following three weeks-so what a 6-9 week turnaround time for an apt? I ended up going private because I couldn’t cope with pain levels despite me breaking down in surgery management don’t care. Apparently the partner drs been off sick for some time so they don’t care, got told now they do have Apts if you are happy to be televised as they’re part of a tv show which I declined I don’t need the whole of the uk seeing my personal medical problems. I have cried so much at this practice I’ve just given up now and I go private because it’s too mentally exhausting to battle every time. Been at the practice over 3 years never had a diabetic review again went private got prescribed something and was told they wouldn’t train me on how to inject myself because I went private the consultant should. I ended up having surgery last year and needed daily dressing changes and was told no nurse apts as they had ALL been given the same time off- when you see the size of this practice and management and staffing you really do wonder where is all the nhs funding they are getting going?