5 years to get fungal nail treatment
I picked up a fungal nail infection in 2018 & as I write today, this surgery has not finished treating it. They constantly put barriers up to find reasons to not treat this, asking for constant blood tests. When they get the blood tests, they dont record or refer to the results & insist I repeat the test. They took nail samples & lost them so asked for more nail samples by which time, I couldn’t get nail samples as they had broken off so badly, there was nothing to clip. All of these poor practices happened within non COVID years so that is not a valid excuse. Some of the staff are rude & tell lies such as your prescription is ready for collection & when you arrive they deny they said it. There are many more concerns which I will be raising with CQC.