Hall Green Health

Hard to get through to the surgery by phone and also very hard to make an appointment (even phone appointment) for a non urgent health issue. Online service pretty good and prescription ordering online particularly useful. Covid and flu vaccination systems and delivery very good.

Brilliant service even though your query/health was triaged you got a response either over the phone or online. Most health need were addressed over the phone by the doctor no need to go in a wait. The surgery prioritised both staff and patient safety. During the COVID pandemic gained confidence in using the online service which has made life a lot easier. The doctors and staff have been brilliant and very supportive.

There are too many patient's at the surgery over 25,000. This make it nearly impossible to get an appointment when one is needed.

Very difficult to see anyone

Not as helpful as Forward Thinking Birmingham. Ok but not great.

Doctors are lovely but getting an appointment & getting past receptionist is really tough. Clean place, treatment explanation well.

Whenever I need an appointment it’s not available and I have health issues which need immediate attention. This appointment issue has added a lot to my stress level resulting in high blood pressure. Even if you get one its lasts for less than 10 mins which is useless.

Terrible

Terrible

Terrible