Hall Green Health

They're good and I can get appointments easily. I use the phone as the online system is tricky so I don't use it. It gives you too many options so I prefer to call.

I don't contact them much but when I do they are very helpful in general. I did recently have an issue where I couldn't contact the midwife and it just kept going through to voicemail which I found very difficult. My midwife seems as though she is just ticking the boxes. When she was on leave the cover was great and they were very informative.

I needed to see my GP to discuss stronger pain relief for my osteoarthritis, along with test results suggesting I should be taking statins and metformin. I followed the surgery’s orders and completed their (inappropriate) online form. I advised that I did not require an urgent appointment but a routine one. The reply was that yes I did need to see the GP (triaged by a GP) but they didn’t have any appointments and to get in touch again in 3-4 weeks.

I don't even bother calling them. It takes a long time to answer and then they say they're fully booked. I don't know anything about booking online.

To get an appointment, either go into surgery OR try their automated system (& good luck)
It probably works for regular patients but for occasional concussions………

I used to see the same GP but he is retired now and now we see different ones. The staff are helpful and do their best given the circumstances.

I went for covid jabs and they were brilliant. No issues and all straight forward.

They gave me a same day appointment after triaging my online form.

It takes a long time to get an appointment but the staff are helpful.

Everything is positive and I have no complaints. I do sometimes struggle finding an appointment though.