Hall Green Health

Doctors are good but getting an appointment is a uphill task. You need at least 2 hours in the morning on phone or you don’t get anything.

Very good with phone appointments for my child, but would like to see them face to face.

Brilliant but unable to get through to appointments. Seven weeks wait since coming back from India. Medication changed through diabetics team – able to see them but need to see a doctor.

I am with them since last 30 years. Doctors are great but getting an appointment is a very uphill task.

I have had back pain for nearly 6 weeks. The longest it has been on for. Have I been seen by them or even had a video call where I can demonstrate how painful it is? No! I have to be in pain for 6 weeks before a referral is made to the orthopaedic team. On top of that the extra wait for that to happen. I have paid for my own chiropractor and sports massage to try to alleviate the pain and to restore me to what I was so I can go back to work. Fed up.

Very difficult to even get contact with gp assessed by other clinicians not always perfect

Excellent.

Good service

They are ok

If you email you will get a reply but not everyone is good at email or has no phone , iPad , lap top , or computer to access email . I entered the surgery as I had a bad fall and cut my elbow , I needed to see if I needed to go to hospital and have it stitched . The receptionist told me there was no one to look at it , I explained I didn't want anything done just to have a nurse or doctor to advise me , she again said no one to look at me go home and ring 111 . I did that the next morning and had to go to hospital the hospital were so angry that my surgery would not look at it .